This page explains what cookies fleetexpress.co.uk uses and what each one is for. It sits alongside our Privacy Policy, which covers personal data more broadly.
What cookies are
A cookie is a small text file stored on your device by a website. Cookies let a site remember things between page loads — for example that you are logged in, or that you have already dismissed a message. Similar technologies such as local storage work in comparable ways and are covered by this policy too.
Cookies we use
Strictly necessary cookies
These are required for the site to work. Under the Privacy and Electronic Communications Regulations they do not require consent, and they cannot be switched off without breaking core functionality.
| Cookie | Set by | Purpose | Expires |
|---|---|---|---|
PHPSESSID |
fleetexpress.co.uk | Maintains your session so you stay logged in and so form submissions and flash messages work correctly. | End of browser session |
Functional cookies — live chat
Our live chat widget is provided by Tawk.to. It sets cookies and local storage entries so a conversation continues across page loads and so we can tell a returning visitor from a new one. If you never open the chat, it still loads in order to be available.
| Cookie / storage | Set by | Purpose | Expires |
|---|---|---|---|
__tawkuuid |
tawk.to | Identifies your device to the chat service so a conversation can continue. | Up to 6 months |
TawkConnectionTime |
tawk.to | Records chat session timing. | Session |
twk_* (local storage) |
tawk.to | Stores chat state and message history for the widget. | Until cleared |
Tawk.to's own privacy information is at tawk.to/privacy-policy.
Analytics and advertising cookies
We do not currently use analytics or advertising cookies on this website. We do not run Google Analytics, advertising pixels, or cross-site tracking.
If that changes, we will update this page and ask for your consent before any non-essential cookie is set.
Third-party services that do not set cookies here
Some resources are loaded from other domains for performance reasons. These see your IP address as part of serving the file, but do not set cookies on this site:
- Google Fonts — typefaces
- jsDelivr — the Bootstrap CSS and JavaScript framework
- Cloudflare CDN — the Font Awesome icon library
How to control cookies
You can delete or block cookies through your browser settings. Blocking strictly necessary cookies will prevent parts of this site — including logging in — from working.
Most browsers also offer a private or incognito mode, which clears cookies when you close the window.
Do Not Track
Because we do not run cross-site tracking or advertising cookies, there is nothing for a Do Not Track signal to disable. We do not respond to the header.
Changes to this policy
We will update this page whenever the cookies on the site change. The date at the top shows the current version.
Email info@fleetexpress.co.uk or call 0800 079 3859.